Who We Are
Signara™ is a product of Hunter’s Heart, dedicated to helping dogs and their families live healthier, calmer lives. Our website address is: signarahealth.com.
Information We Collect
We collect information you provide directly to us, including:
- Contact form submissions: name, email address, and message content.
- Newsletter sign-ups: email address.
- Pioneer Program applications: name, email address, phone number, city/state, and information about your dog (including size, breed, and photos you choose to submit).
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help detect spam.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment or fill out a form on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so you do not have to fill in your details again when you leave another comment or submission. These cookies will last for one year.
IIf you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
Embedded Content From Other Websites
Articles or pages on this site may include embedded content (e.g., videos, images, social media posts). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website, which may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support.
- Send you updates about Signara and the Pioneer Program, if you’ve opted in.
- Evaluate and manage Pioneer Program applications.
- Improve our website and communications.
Who We share Your Data With
We do not sell your personal information to third parties. We may share information with trusted service providers who help us operate our website, process communications, or manage the Pioneer Program (for example, our form and email service providers), solely for the purpose of providing these services to us.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. Contact form and Pioneer Program application data is retained for as long as necessary to fulfill the purposes described in this policy, or until you request deletion.
What Rights You Have Over Your Data
If you have submitted information to us, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you, except where we are required to keep it for legal, security, or administrative purposes.
Where Your Data Is Sent
Visitor data submitted through forms may be processed by third-party service providers (such as our form and email platforms) that help us operate this site. Your data is not transferred internationally beyond what is required for these standard service providers to function.
Contact Information
If you have any questions about this Privacy Policy, or if you would like to request access to, correction of, or deletion of your personal information, please contact us at:
Hunter’s Heart / Signara™
Email: admin@signarahealth.com
We will respond to your request within a reasonable timeframe.